• Completing application forms;
• Choosing medical and dental plans;
• Explaining health plan provisions;
• Following up with application status at the State;
• Advocating for clients needs;
• Assisting in reapplication process every 6 months.

Eligibility Specialists work closely with a number of community agencies and partners to reach uninsured residents in the Portland metro-area.
We connect with community partners in several different ways. Many agencies have received training from the Medicaid Enrollment Unit on how to identify potentially eligible individuals. Agencies contact Medicaid staff by phone or complete referral forms. Outreach staff are invited to attend various community events including school fairs, kindergarten roundups, neighborhood concerts, wellness conferences, immunization clinics, homeless shelters etc. The Unit also works closely with Portland area school districts and the Multnomah Education Service District to reach uninsured children and families. For more information, see our recent reports.